Privacy Policy

1. Introduction

Voltrans Logistics (“Voltrans”, “we”, “our”, or “us”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect personal information obtained through our website and related services.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We may collect and process the following types of information:

a. Personal Information

  • Full name
  • Company name
  • Email address
  • Phone number
  • Job title
  • Shipping or business inquiry details

b. Technical Information

  • IP address
  • Browser type and version
  • Device information
  • Website usage data
  • Cookies and analytics information

3. How We Use Your Information

We use collected information for the following purposes:

  • Responding to inquiries and service requests;
  • Providing logistics and freight forwarding services;
  • Improving website functionality and user experience;
  • Sending business communications or service updates;
  • Maintaining security and preventing unauthorized access;
  • Complying with legal and regulatory obligations.

4. Information Sharing

Voltrans Logistics does not sell, trade, or rent personal information to third parties.

We may share information with:

  • Shipping carriers and logistics partners when necessary for service operations;
  • IT service providers supporting website functionality;
  • Government authorities or regulators when required by applicable laws.

All third parties are expected to maintain appropriate confidentiality and data protection standards.

5. Data Security

We implement reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no internet transmission or electronic storage system can be guaranteed as completely secure.

6. Cookies

Our website may use cookies and similar tracking technologies to improve browsing experience and analyze website traffic.

Users may choose to disable cookies through browser settings, though some website functions may be affected.

7. Third-Party Websites

Our website may contain links to third-party websites. Voltrans Logistics is not responsible for the privacy practices, content, or policies of external websites.

Users are encouraged to review the privacy policies of those websites independently.

8. Data Retention

Personal information will be retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws and regulations.

9. Your Rights

Depending on applicable laws, users may have the right to:

  • Request access to personal information;
  • Request correction of inaccurate information;
  • Request deletion of personal information;
  • Withdraw consent for certain data processing activities.

Requests may be submitted through the contact information below.

10. Changes to This Policy

Voltrans Logistics reserves the right to update or modify this Privacy Policy at any time.

Updated versions will be published on this website with the revised effective date.

11. Contact Information

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact:

Email: [email protected]